Support

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  • How Much Should I Use?

    One sachet per day. Do not exceed the suggested daily serving.There is no benefit to taking more than one sachet, and each serving contains caffeine, so doubling up also doubles your caffeine intak...

  • How Do I Use Slimlina?

    Mix one sachet into a glass of water — roughly 250 ml — and stir until the powder has fully dissolved. Drink it once a day, ideally before a meal.Because the formula is built around konjac root fib...

  • What’s Inside Slimlina?

    Each sachet provides: Energy — 20 kcal Total carbohydrate — 8 g, of which dietary fibre 6 g Glucomannan (konjac root fibre) — 1,000 mg Apple cider vinegar (powder) — 250 mg Green tea leaf extract (...

  • What Is Slimlina?

    Slimlina is a food supplement for daily weight management, supplied as a flavoured powder in single-serve sachets. Each pouch contains 30 sachets.One sachet is mixed into a glass of water and taken...

  • Can the courier redirect my package to a new address?

    Many couriers allow for package redirection to a new address, though this service may be subject to their policies and the status of your shipment. It's important to contact them as soon as possibl...

  • How can I prevent Shipping Issues from happening in the future?

    To avoid this issue in the future, please ensure that your shipping address is correct before finalizing your order. Double-check all details, including your address and contact information, during...

  • Can I change the shipping address after my order has been dispatched?

    If your order has already been dispatched and you need to change the delivery address, we recommend contacting the courier directly. Some carriers offer options to redirect the package to a new add...

  • What happens if the courier cannot redirect my package?

    If the courier is unable to redirect your package, it will be delivered to the original shipping address. You may need to arrange for a re-delivery or pickup through the courier's services. In case...

  • Why is my order taking longer to arrive?

    Shipping delays can occur due to several reasons, such as high demand, weather conditions, or issues at the carrier’s facility. We do our best to ensure timely deliveries, but please note that thes...

  • Can I change the shipping address after I place my order?

    If your order has not been processed or shipped, we can help you update the shipping address. Please contact customer support as soon as possible with the new shipping address. Once your order has...